Your phone gets
answered. Every time.
ORENIQ is an AI receptionist that answers your business calls 24/7 — talking naturally with customers, booking appointments, qualifying leads, and putting urgent calls straight through to a person.
- Keep your number
- Live in under a week
- Humans stay in the loop
+1 (415) 555‑0134
Unknown caller · Inbound
Live transcript
- ORENIQ
Good evening, Northgate Dental. This call is answered by an AI assistant and is recorded — how can I help?
ORENIQ speaking
The problem
An unanswered call is a customer you already paid for.
You spent money getting the phone to ring. When nobody picks up, that spend goes to whoever answers next — and most callers never try you twice.
Step 1
Call comes in
A ready-to-buy customer dials your number.
Step 2
Nobody answers
You're with a client, off the clock, or already on the line.
Step 3
They hang up
Most callers won't leave a voicemail, and won't try twice.
Step 4
They call a competitor
The next business that picks up wins the job.
ORENIQ answers instead.
On the first ring, at any hour — with the same answers your best receptionist would give, and the booking made before the caller hangs up.
The product
One thing, done properly: answering your phone.
ORENIQ isn't a phone tree, a chatbot bolted onto a phone line, or a general-purpose automation platform. It is a voice receptionist — a system built for the specific job of picking up a call, understanding what someone wants, and doing something about it.
It runs on your existing business number. You decide when it answers: only after hours, only when every line is busy, or on every call that comes in. It introduces itself honestly as an AI assistant, and when a call needs a person it hands over with a spoken summary rather than asking the caller to repeat themselves.
That's the whole product. We don't sell anything else.
Capabilities
What it actually does on a call.
Marked honestly: what's running in production today, and what's still on the way.
- Live
Answers every call, 24/7
Picks up on the first ring at any hour — nights, weekends, holidays, and the moments your team is already on another line.
- Live
Natural conversation
Speaks and listens in real time, handles interruptions, and asks follow-up questions instead of reading a rigid phone-tree script.
- Live
Qualifies leads
Captures name, contact details, and reason for calling, then scores the enquiry against criteria you define before it reaches your team.
- Live
Books and reschedules
Reads live availability from your calendar, offers real slots, and confirms by SMS or email — including reschedules and cancellations.
- Live
Escalates to a human
Recognises urgency and the phrases you flag, then warm-transfers to the right person with a spoken summary of the call so far.
- Planned
Logs to your CRM
Writes the transcript, recording, outcome, and structured fields into your CRM and calendar so nothing needs re-typing.
- LiveRunning in production today
- PlannedOn our roadmap — not built yet
- Demo onlyWorks in our demo environment only
Call flow
From ring to result, in one call.
Everything below happens while the caller is still on the line — not in a queue afterwards.
Stage 1 of 6
Incoming call
A customer dials your existing business number. Nothing about how you advertise your line changes.
Stage 1
Incoming call
A customer dials your existing business number. Nothing about how you advertise your line changes.
Stage 2
AI answers
ORENIQ picks up on the first ring with your greeting, your business name, and your tone of voice.
Stage 3
Understands intent
It works out what the caller actually wants — booking, a question, a quote, or something urgent.
Stage 4
Answers or acts
Routine questions get answered outright. Anything actionable becomes a booking, a qualified lead, or a transfer.
Stage 5
Updates your systems
The calendar slot, CRM record, and confirmation SMS all happen during the call, not afterwards.
Stage 6
You get the result
A booked appointment, a qualified lead in your inbox, or a live transfer — with the full transcript attached.
Where we're starting
Built first for appointment-driven businesses.
These are our initial target markets — the places where one missed call is most obviously expensive. If you're outside them, tell us and we'll be straight about whether we're a fit yet.
Dental practices
New-patient enquiries arrive after hours and rarely leave a voicemail.
- New patient enquiries
- Cleanings and check-ups
- Reschedules
- Insurance questions
Veterinary clinics
Front desk is with an animal in the room while the phone keeps ringing.
- Appointment booking
- Opening hours
- Vaccination walk-ins
- Distressed-owner triage
Home services & trades
Work happens on site, so calls land while both hands are occupied.
- Emergency triage
- Quote requests
- Job scheduling
- Service-area checks
Salons & clinics
Every unanswered call is a booking that goes to whoever answers first.
- Bookings and reschedules
- Service and pricing questions
- Cancellations
- Waitlist
Legal & professional services
Intake calls need consistent qualifying questions, every time.
- New matter intake
- Consultation booking
- Conflict pre-checks
- Call-back capture
Property & lettings
Viewing enquiries are time-sensitive and cluster outside office hours.
- Viewing requests
- Availability questions
- Maintenance reports
- Tenant enquiries
Hear it yourself
Four calls, start to finish.
Sample calls we recorded ourselves, using invented businesses — not customer recordings. Read along with the transcript.
Dental clinic
DemoA new patient books a cleaning for next week
Transcript
- ORENIQ
Good afternoon, Northgate Dental — how can I help?
- Caller
Hi, I'd like to book a cleaning sometime next week.
- ORENIQ
Of course. Have you visited us before?
- Caller
No, first time.
- ORENIQ
No problem — new patient cleanings run about an hour. I have Tuesday at 10:40am or Thursday at 2pm.
- Caller
Thursday works.
- ORENIQ
Booked for Thursday at 2pm. Can I take your name and mobile number for the confirmation?
How it works
Live in under a week.
Four steps, and most of the work is ours.
- 01Day 1
Tell us how you answer the phone
We go through your hours, services, pricing, common questions, and the calls that must always reach a human. No integration work from you at this stage.
- 02Days 2–5
We build and tune your receptionist
We configure the greeting, conversation flows, qualifying questions, and escalation rules, then test it against the calls you actually receive.
- 03Before go-live
You hear it before anyone else does
You call in and try to break it. We adjust wording, pacing, and handoff rules until it sounds like your business, then connect your calendar and CRM.
- 04Ongoing
Go live, then refine
Point your number at ORENIQ — after hours only, on overflow, or on every call. We review transcripts with you and tighten what needs it.
Integrations
Works with the tools you already use.
Your calendar and CRM stay where they are. ORENIQ reads availability and writes back what happened on the call.
Calendar
- Google CalendarLive
- Microsoft OutlookLive
Scheduling
- Cal.comLive
- CalendlyPlanned
CRM
- HubSpotLive
- Zoho CRMPlanned
- SalesforcePlanned
Telephony
- TwilioLive
- SIP trunkingLive
Notifications
- SlackLive
- Email / SMSLive
Custom
- WebhooksLive
Company and product names are the trademarks of their respective owners and are listed to describe compatibility only. ORENIQ is not affiliated with, endorsed by, or a partner of any of them. Need something not listed? If it has an API, ask us.
Security & privacy
Trusted with your calls, and honest about it.
Your calls contain your customers' personal information. Here's how we handle it — described as practice, not dressed up as certification.
We hold no compliance certifications. ORENIQ is early-stage: no SOC 2 report, no ISO 27001, no HIPAA attestation, and we won't imply otherwise. If your procurement requires one today, we'll tell you we're not a fit.
Read our security practicesEncryption in transit and at rest
Call audio, transcripts, and customer records travel over TLS and are stored encrypted at rest by our infrastructure providers. Internal service traffic is encrypted too.
Credentials stay scoped
Calendar and CRM connections use OAuth tokens or scoped API keys held in a managed secrets store — never in source control, and never in plain text in our logs. We request the narrowest scope that makes the integration work.
Least-privilege access
Access to production data is limited to the people who need it to operate the service, is individually attributed, and is revoked when someone changes role or leaves.
Your data stays yours
We do not sell customer data, share it with advertisers, or use your call recordings to train third-party foundation models. It is processed to deliver the service you bought.
Deletion on request
You can ask us to delete call recordings, transcripts, or an entire account. We act on deletion requests and confirm when they're complete; backups age out on their retention cycle.
Call recording disclosure
Recording and AI-handling disclosure is built into the greeting, because in many places consent is a legal requirement rather than a nicety. You control the exact wording.
Why ORENIQ
We only build one thing.
Which is the entire argument for using us.
Single product focus
We don't sell chatbots, dashboards, or general automation. Every hour we spend goes into calls sounding right.
Humans stay in charge
You define what must reach a person. The receptionist escalates rather than improvising past its limits.
Honest about limits
No certifications we don't hold, no customer results we can't show, no features that only exist in a demo.
Your stack, unchanged
Keep your number, your calendar, and your CRM. We fit around them rather than asking you to migrate.
Estimate
What are missed calls costing you?
Move the sliders to your own numbers. This is arithmetic on your inputs — not a benchmark, a case study, or a promise about what ORENIQ would recover.
Your numbers
Across every line, including repeat callers.
Rung out, after hours, or already on another call.
First job, or lifetime value if you'd rather use that.
Your own close rate on an answered enquiry — not every missed call was a sale.
Estimate only
Unanswered calls per month
220
Revenue at risk per month
₹3,30,000
₹39,60,000 over a year, from roughly 55 customers a month.
An estimate from the figures you entered, not a measured result or a promise. Assumes 22 working days a month:40 × 25% × 22 × 25% × ₹6,000
Demo scenarios
How it plays out in practice.
Illustrative walkthroughs of how ORENIQ would be configured, built on invented businesses. Not customer stories, and no results claimed — we'll publish real ones when we have permission to.
- Dental clinicDemo
After-hours booking
Roughly half of new-patient calls arrive outside opening hours, when the line goes to voicemail.
How it's handled
- Answers at 8pm with the practice greeting
- Checks real availability in the practice calendar
- Books the slot and sends a confirmation SMS
- Flags the new patient for reception to review next morning
The appointment is on the books before the practice opens, instead of a voicemail nobody returns.
- Veterinary practiceDemo
Overflow during peak hours
Front desk is with clients in person; the phone rings unanswered through the morning rush.
How it's handled
- Picks up only when every line is already busy
- Answers hours, location, and pricing questions outright
- Books routine appointments directly
- Transfers anything clinical or distressed to a nurse
Staff stay with the client in front of them while routine calls still get handled.
- Plumbing companyDemo
Emergency triage
Urgent jobs and routine quotes arrive on the same number, and the urgent ones can't wait.
How it's handled
- Asks two questions to establish whether water is actively flowing
- Talks the caller through the immediate shut-off
- Warm-transfers genuine emergencies to the on-call engineer
- Books non-urgent quotes into the estimator's diary
Emergencies reach a person in seconds; quotes stop interrupting emergency work.
FAQ
Straight answers.
One thing: it answers your business phone. ORENIQ is an AI receptionist that picks up calls 24/7, talks with your customers, answers routine questions, qualifies leads, books and reschedules appointments, transfers urgent calls to a human, and logs the call. It is not a general automation service.
Let's stop the phone going unanswered.
Tell us where calls are slipping through. We'll show you exactly how ORENIQ would handle them — on a real call, not a slide deck.