Product
An AI receptionist, and nothing else.
One product, built for the single job of answering your business phone properly. Here's exactly what it does — and what it doesn't.
On a call
What a call actually looks like.
A scripted demo of our own product — caller on one side, receptionist on the other, actions landing while they're still talking.
+1 (415) 555‑0134
Unknown caller · Inbound
Live transcript
- ORENIQ
Good evening, Northgate Dental. This call is answered by an AI assistant and is recorded — how can I help?
ORENIQ speaking
Core capabilities
What it does on every call.
Each one marked with where it actually stands — live in production, on the roadmap, or working only in our demo environment.
- Live
Answers every call, 24/7
Picks up on the first ring at any hour — nights, weekends, holidays, and the moments your team is already on another line.
- Live
Natural conversation
Speaks and listens in real time, handles interruptions, and asks follow-up questions instead of reading a rigid phone-tree script.
- Live
Qualifies leads
Captures name, contact details, and reason for calling, then scores the enquiry against criteria you define before it reaches your team.
- Live
Books and reschedules
Reads live availability from your calendar, offers real slots, and confirms by SMS or email — including reschedules and cancellations.
- Live
Escalates to a human
Recognises urgency and the phrases you flag, then warm-transfers to the right person with a spoken summary of the call so far.
- Planned
Logs to your CRM
Writes the transcript, recording, outcome, and structured fields into your CRM and calendar so nothing needs re-typing.
- LiveRunning in production today
- PlannedOn our roadmap — not built yet
- Demo onlyWorks in our demo environment only
Beyond the basics
Further capabilities.
Some of these are live, some aren't. We've marked them honestly rather than lumping everything under one feature list.
- Live
Answers questions about your business
Trained on your hours, location, pricing, services, and policies so routine questions never reach a person.
- Live
After-hours and overflow modes
Run it only outside business hours, only when every line is busy, or on every call — your choice, changeable at any time.
- Planned
Multilingual conversation
Detects the caller's language and continues in it. In development; English is what we run in production today.
- Demo only
Outbound follow-up calls
Calls back missed enquiries and confirms upcoming appointments. Working in our demo environment only.
- LiveRunning in production today
- PlannedOn our roadmap — not built yet
- Demo onlyWorks in our demo environment only
Call flow
Ring to result.
Every stage happens on the live call, not in a queue afterwards.
Stage 1 of 6
Incoming call
A customer dials your existing business number. Nothing about how you advertise your line changes.
Stage 1
Incoming call
A customer dials your existing business number. Nothing about how you advertise your line changes.
Stage 2
AI answers
ORENIQ picks up on the first ring with your greeting, your business name, and your tone of voice.
Stage 3
Understands intent
It works out what the caller actually wants — booking, a question, a quote, or something urgent.
Stage 4
Answers or acts
Routine questions get answered outright. Anything actionable becomes a booking, a qualified lead, or a transfer.
Stage 5
Updates your systems
The calendar slot, CRM record, and confirmation SMS all happen during the call, not afterwards.
Stage 6
You get the result
A booked appointment, a qualified lead in your inbox, or a live transfer — with the full transcript attached.
What it isn't
Ruling things out.
A product that claims to do everything tells you nothing. Here's what ORENIQ deliberately isn't.
Not a phone tree
No "press 1 for sales". Callers say what they want in their own words and get dealt with.
Not a chatbot on a phone line
It listens and speaks in real time, handles interruptions, and doesn't ask people to rephrase for its benefit.
Not an automation platform
There's no workflow builder and no library of unrelated integrations. It answers calls.
Not a replacement for your team
It handles the routine and the after-hours. Anything that needs judgement goes to a person, by design.
Integrations
Works with the tools you already use.
Your calendar and CRM stay put. ORENIQ reads availability and writes back what happened.
Calendar
- Google CalendarLive
- Microsoft OutlookLive
Scheduling
- Cal.comLive
- CalendlyPlanned
CRM
- HubSpotLive
- Zoho CRMPlanned
- SalesforcePlanned
Telephony
- TwilioLive
- SIP trunkingLive
Notifications
- SlackLive
- Email / SMSLive
Custom
- WebhooksLive
Company and product names are the trademarks of their respective owners and are listed to describe compatibility only. ORENIQ is not affiliated with, endorsed by, or a partner of any of them. Need something not listed? If it has an API, ask us.
Let's stop the phone going unanswered.
Tell us where calls are slipping through. We'll show you exactly how ORENIQ would handle them — on a real call, not a slide deck.